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What's on in Rosengård
News from your neighbourhood
The rent for January 2024 falls due on 31 December, and payment notices will be sent out in early December. Rent notices for February and March will be sent out separately, approximately three weeks before the due date.
Rosengård fastigheter is a member of the Swedish Property Federation (Fastighetsägarna), a trade organisation that negotiates rent prices every year with the Swedish Union of Tenants (Hyresgästföreningen). The 2024 rent negotiations are now underway. Perhaps you would like to know more about this process? You will find the answers to the most frequently asked questions here:
- Why does my rent go up every year?
- What happens during these negotiations?
- What happens if no agreement is reached?
- When will I be informed about my new rent?
Your apartment has vents to allow in fresh air. It is important not to close or obstruct them. Make sure to clean them from time to time with lukewarm water and detergent.
The indoor temperature should be between 20 and 21 degrees. If you feel cold, you can check the temperature with a thermometer positioned one metre inside the room and a short distance above the floor. Is the temperature below 20 degrees? Try:
- Not putting furniture in front of the radiators as they block heat from entering the room
- Not hanging curtains over the thermostat. This can cause it to turn off prematurely
If these tips don't work or your radiator is hotter below than above, you may have air in your central heating system. Make a service request and we will help you.
This spring we sent out a list of 80 survey questions to half of our tenants – the sixth year in a row that we sought your views. The digital and paper questionnaires came with 15 language options for non-Swedish speakers. We warmly thank everyone for taking the time to answer the questions. We now know what to focus on to raise satisfaction levels. For further information see the noticeboard in your stairwell.
New TV service
Your new TV provider, Sappa starts on May 9th. This is a new and easy-to-use solution that includes 19 digital and 7 analogue TV channels. You do not need any extra equipment to use this service. You will also have access to the Sappa Play service and then you can stream TV via your phone, tablet or computer. If you have a Connect TV digital box, please return it by May 9th. Read all about the new TV service, where you should return your digital box, how to get started on May 9th, and much more on Sappa’s website:
Read moreWinner of Kundkristallen
Rosengård Fastigheter won Kundkristallen 2023, in the category “Biggest improvement in service index for 1,000-3,999 apartments”.
We would like to thank everyone who answered the spring tenants’ survey. Your feedback is what made our win possible.
Read more (in Swedish)Local social club
The Örtagården social centre is available to groups that organise activities for our tenants. New organisations that will host events there this year include Rädda Barnen and NyföretagarCentrum Öresund. Do you want information about the social centre? Get in touch!
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